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THE MILL HOTEL

Known and loved…

The Mill Hotel is owned by Surya Hotels, one of the UK’s leading niche hotel groups with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic towns and coastal resorts to picturesque villages.

A mill has stood on this site for at least 1000 years – it is mentioned in the Domesday Book of 1086, and probably dates back to the Saxon origins of the town. Behind the mill, on the other side of Walnut Tree Lane, the ground level rises steeply to the site of the Saxon settlement. Stretching away below the mill is Freemans Great Common which was given to the town by Richard de Clare in 1260 and where cattle still graze in the summer months.

Vision & Culture

We have a mission to deliver a world-class experience – ultimately providing maximum return to owners, investors and associates.

The Mill Hotel is built on a culture of uncompromising service to our customers. It is crucial to our success that we instill in our employees the inherent ability to recognize our customers’ needs – empowering them with the ability and authority to exceed the expectations of even our most exacting guests.

Our Team & Values

A primary focus for the Noble House is to impart our Core Values to each and every employee. These include:

  • Smile
  • Speak first and last
  • Pay attention to details
  • Know your property
  • Anticipate needs
  • Do the Right Thing
  • Resolve guest issues promptly
  • Thank guests
  • Have fun

Our commitment to our people

We believe in providing equal employment opportunities based on merit, qualifications, competence and performance without discrimination regardless of race, color, age, religion, sex, national origin, disability, genetic information, and sexual orientation or any condition or status as protected by law.

A policy of non-discrimination prevails throughout all aspects of the employment relationship including recruitment, selection, placement, transfer, promotion, layoff, termination, training, working conditions, benefits and compensation.

Our culinary initiative

As part of the group’s commitment to respect and care for the wider community, we are pleased to launch our Eat Well With Us corporate social responsibility initiative.

Harnessing the collective experience of our chefs from the group’s eleven hotels, the initiative aims to enliven the meals served at four local charity homes by empowering their resident cooks with recipes and skills that will add a new dimension to their cooking.

These recipes have been specially created by the chefs, taking into account the homes’ food budgets and dietary needs of their beneficiaries.