BLACK FRIDAY VOUCHERS

All Gift Vouchers are valid for 12 months after purchase upon which voucher expires and cannot be refunded/used.

Afternoon Tea vouchers cannot be redeemed over the Festive Period (24th November 2023 – 31st December 2023) and are redeemable off Traditional Afternoon Tea only.

Afternoon Tea vouchers cannot be used in conjunction with any other offers / seasonal menus

All vouchers are site specific, please purchase for the restaurant/hotel that you prefer, it is not possible to transfer them to another hotel or restaurant after purchasing.

ALL GIFT VOUCHERS PURCHASED FROM OUR WEBSITE

All Gift Vouchers are valid for 12 months after purchase upon which voucher expires and cannot be refunded/used.

All vouchers are site specific, please purchase for the restaurant/hotel that you prefer, it is not possible to transfer them to another hotel or restaurant  after purchasing.

Gift vouchers are sent as an e-voucher to the recipient’s email address, generally within 10 minutes. Please check spam if it does not appear or email marketing@suryahotels.co.uk if you should have an issue receiving the email.

This Voucher features a Unique Reference ID code, may only be redeemed once, may not be exchanged for Cash, may not be part-used, replaced if lost or stolen. We also do not offer refunds or exchanges on gift vouchers.

Vouchers which have been altered will not be accepted.

All vouchers are bookable/redeemable subject to availability. Please contact the hotel prior to book or booking via our website.

Restrictions may apply on certain dates.

Terms and Conditions are subject to change.

ROOM VOUCHERS TERMS AND CONDITIONS

The Hotel Gift card voucher value can be used towards the total value of your stay. You must bring the original voucher with you when you arrive at The Hotel for the code to be redeemed. Physical and electronic versions are accepted and must have the code on. Vouchers which have been altered will not be accepted. Once the voucher has been redeemed it will no longer be valid. Gift Vouchers are non-refundable & must be redeemed in one transaction & cannot be carried over to future bookings.

Cancellation policies will vary by rate code booked.